We understand your business and what it takes to make it a success. Our firm is comprised of senior BPO practitioners who are passionate about the success of the BPS industry.

We relate to your target talent audience. Our network comprises of over 3000 'qualified' BPS members based in the US. They trust us because we speak their language, understand their needs, and many of them reach out to us for industry guidance.

We have developed a proprietary process & methodology - the 4TFy Framework. This framework ensures a high degree of quality, accuracy, and timeliness in talent identification

Talent - We are constantly building our network within the BPS industry. A proprietary template and workflow captures all key elements of a candidate's information including experience, career highlights, interest, career aspirations, and personality.

Trust - Our objective is to help each and every candidate over the lifetime of our relationship. To do so, we have created a data-driven process to ensure that we are in regular contact with each candidate and follow his or her changing aspirations.

Team - We visualize you (the client) and us (IMD) as members of the same team. Hence it is imperative to find ways to assist each other.

Transparency - Core to our communication with a client is candidness, integrity, and discipline. The most rewarding relationship is when Transparency is reciprocated.

AmpliFy - Once we understand your (the client's) strategy, vision, talent challenges, competition, and industry - we are able to direct our resources towards bringing talent pro-actively. We are also able to locate talent for the mid-to-long term needs based on dynamic opportunities and business demands.

Reach us on collaborate@theimdservices.com and we'd be glad to explain why we are confident of bringing the best talent.